In episode 50 of The Product Design Podcast, Seth Coelen interviews Bryan Zmijewski, Chief Instigator at ZURB, where Helio was created and a product design company that has been in business since 1998. During our chat, Bryan shares how ZURB was created and his approach to running a business for 25 years. Bryan gives his point of view on what it takes to be a successful business owner for several years, how he builds trust with his clients and team, and the steps he takes to gain clarity so he can lead the direction of a project effectively. This episode is filled with tips and tricks for anyone already running a business or those who want to get started and would like to understand more of what goes into running a business in our industry! During our interview with Bryan, you will learn: -What inspired Bryan to launch and build his company 25 years ago -Embracing the Flames: What It Takes to be a Successful Business Owner -Mistakes companies make when choosing their design partner -How to build trust with clients and team -How to lead the direction and find clarity during a project So happy to have you join us today! 00:00 Introduction 03:39 How Bryan found the desire to start ZURB 05:42 An early failure that helped Bryan understand the importance of building trust with people to make great things 10:13 Bryan's take on running his business for 25 years his favorite thing about being a Founder 14:37 Advice on finding long-term success and the golden egg of getting and maintaining clients 21:44 Bryan's favorite projects he has worked on with ZURB 30:33 Biggest mistakes companies make when they are looking for their design partner 36:04 The feedback loop: how to lead the direction with a client to find clarity during a project 48:26 How to best support your clients to create long-term relationships built on trust 52:22 The final word with Bryan Thanks for watching! If you enjoyed this video please like and subscribe so I can keep making content for you good people! https://www.youtube.com/channel/UC3aRBoqF6mAD1PnQwj86dXA Don't forget to read our blog and sign up for reminders when new episodes will be available! www.uxcabin.com/podcast/bryan-zmijewski Make sure to follow Bryan after the podcast to stay on top of what he is up to! -Twitter: https://twitter.com/bryanzmijewski -LinkedIn: https://www.linkedin.com/in/bryanzmijewski/ -Product Website: https://helio.app -Company Website: https://zurb.com Additional Links: -Peter Drucker: https://en.wikipedia.org/wiki/Peter_Drucker Where to find UX Cabin: -Twitter: https://twitter.com/uxcabin -Instagram: https://www.instagram.com/uxcabin/ -LinkedIn: https://www.linkedin.com/company/uxcabin -TikTok: https://www.tiktok.com/@uxcabin?lang=en -YouTube channel: https://www.youtube.com/c/UXCabin -dribbble: https://dribbble.com/uxcabin -Website: https://uxcabin.com